What is Proton Therapy

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1-855-528-7248

Current Patients

1-206-306-2800

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Concierge Services

Concierge Services

“The Center is a sanctuary. Everyone on staff is an incredible person, and I was really happy there.” - Breast Cancer Survivor

 

Personalized Services That Help You Focus On Recovery.

During your treatment at SCCA Proton Therapy, the Concierge Team is available to assist with your personal needs. The staff is available Monday through Friday, during regular hours.
The Concierge Team provides resources and services to make your stay as stress-free as possible, while providing comfort to you and your loved ones. These services include:

  • Providing information on accommodations, transportation, directions and activities
  • Networking opportunities for patients and their families.
  • A play area for children who are patients and who accompany patients to SCCA Proton Therapy
  • Educational materials on proton therapy, health and wellness
  • Information on support groups
  • A free beverage bar for patients and their families
  • A Patient Navigator who can help you with any questions regarding your insurance or other financial needs

Other amenities designed to enhance your treatment at the Center include:

  • Easy check-in using a key card that verifies your identity
  • Comfortable patient gowns and robes
  • Open layout, with natural light throughout
  • Recommendations on activities, outings, and restaurants

During your treatment at the Center, you may wish to connect with others who are going through proton therapy or have completed treatment. The Concierge Team can make these arrangements for you. To reach our Concierge Team please call their direct line: (206) 306-2028. 

Center Activities

*** Please note: Due to COVID-19 (coronavirus), all Center activities are cancelled for the time being.***

 

Patient Services offers a multitude of activities for patients and their families while they are treated at the Center. These activities are a great way for patients to network with each other, share stories, and better understand how the Center operates. From support groups to patient tours, the Concierge Team is here to make you feel warm, welcome, engaged, and part of our Center family.

Patient Graduation

We celebrate each patient’s treatment completion with a graduation ceremony. At graduation, you’ll receive a diploma and a ceremonial coin with a number that’s unique to you. Your physicians and Care Team will attend whenever possible to celebrate your treatment completion. Patients may share a few words about their experiences if they wish. After graduation, if you’d like to share your story with patients considering proton therapy, or if you’d like to offer support to them before or during treatment, let our Concierge Team know.

Facebook

The Center has a public Facebook page that shares updates at the Center, wellness information, industry news and more. The Center also has a private Facebook support group which is also available to patients who are undergoing or have undergone treatment. This support group is a place for patients to share information or updates with other patients, or to get to know each other. Please like our public site and see Patient Services to connect to our private group.

In the Patient Resources section of this website you’ll find a listing of many services available in the area. If you need directions, additional help or more information, the Concierge Team is available during regular center hours at (206) 306-2028. You can also email our Concierge Team at concierge@seattleprotons.org

Out of Town Guests

The Center welcomes many patients who travel from outside the area for treatment. We want every patient to feel welcomed by the Center and by Seattle. In addition to our on-site activities, we encourage you to explore Seattle. Start with our About Your Stay guide for inspiration on restaurants, outdoor experiences and arts & entertainment.